Customer Service is about to be redefined

Of banking customers get frustrated if they have to repeat themselves to different representatives

Of customer interactions will be without a human by 2025

Of banks now rate customer experience as their key differentiator

Successful omni-channel CX strategies lead to an 8% annual decrease in cost-per-customer contact

Telcos with strong omni-channel CX strategies retain 89% of their customers

Of Telco customers churn following a poor customer experience

Of banking customers get frustrated if they have to repeat themselves to different representatives

Of customer interactions will be without a human by 2025

Of banks now rate customer experience as their key differentiator

Successful omni-channel CX strategies lead to an 8% annual decrease in cost-per-customer contact

Telcos with strong omni-channel CX strategies retain 89% of their customers

Of Telco customers churn following a poor customer experience

Of banking customers get frustrated if they have to repeat themselves to different representatives

Of customer interactions will be without a human by 2025

Of banks now rate customer experience as their key differentiator

Successful omni-channel CX strategies lead to an 8% annual decrease in cost-per-customer contact

Telcos with strong omni-channel CX strategies retain 89% of their customers

Of Telco customers churn following a poor customer experience

  • Digital Employees enable the 1-1 personal banking experience that your customers love.

  • The best customer experience is immediate, personal and delivered with empathy...

  • Organizations are in need of cost-effective solutions that can meet the increasing benchmark of great customer experience.

Introducing our Digital Employees

 

Designed to be the most natural, scalable and fastest learning AI powered customer interface in the world.

A Digital Employee Delivers

Personality

Personality

An artificially intelligent and emotionally aware digital personality, modelled in alignment to your business.

Availability

Availability

Customer hours are no longer an issue. Being available 24/7 and as accessible as a website for people around the world.

Omni-Channel

Omni-Channel

On your technology of choice. A consistent experience across any device with escalation options to human agents when required.

Learn and Improve

Learn & Improve

As an extension to the contact center team with the ability to learn from human conversations to continually improve.

Consistent Customer Experience

Our Digital Employees are designed to deliver a consistent customer experience across every channel. Whether its…

 
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What Our Customers Say

Who we work with

Banking

Banking

Telecommunications

Telcos

Government

Government

Enterprises

Enterprises

Find out more about how FaceMe can help you

Contact Us Today