The Branch of the Future

Going digital has increased efficiency and driven down cost – but often, customers can’t differentiate one banking brand from another (we call this digital commoditization). Using FaceMe’s platform, banks can make digital conversations more human. Digital Humans can be trained in any number of banking roles. They can assimilate an endless amount of data to provide insight on the spot and they provide a non-judgmental, empathetic interface.

The Customer Advisor

A personalized experience for every banking customer.

  • Deliver personalized wealth management advice, including portfolio or retirement planning
  • Facilitate loan origination
  • Provide branch assistance in retail banks

Josie: “I work for ASB bank and I’m passionate about helping SMEs through every stage of setting up a small business.”

The Customer Assistant

Individual assistance with everyday administration.

  • Streamline loan origination and on-boarding
  • Easy completion of forms via voice
  • Triage services delivered with empathy and understanding

The Employee Assistant

Empowering bank employees to deliver great outcomes for customers.

  • Provide employees with on-demand training
  • HR assistance, including employee wellness
  • Augmented training and development programmes

Smart Banking Infra

Banking experiences that drive engagement.

  • Integrate FaceMe’s Intelligent Digital Human Platform with banking hardware, including  ITMs, for a better customer experience