The Branch of the Future
Going digital has increased efficiency and driven down cost – but often, customers can’t differentiate one banking brand from another (we call this digital commoditization). Using FaceMe’s platform, banks can make digital conversations more human. Digital Humans can be trained in any number of banking roles. They can assimilate an endless amount of data to provide insight on the spot and they provide a non-judgmental, empathetic interface.
The Customer Advisor
A personalized experience for every banking customer.
- Deliver personalized wealth management advice, including portfolio or retirement planning
- Facilitate loan origination
- Provide branch assistance in retail banks
The Customer Assistant
Individual assistance with everyday administration.
- Streamline loan origination and on-boarding
- Easy completion of forms via voice
- Triage services delivered with empathy and understanding
The Employee Assistant
Empowering bank employees to deliver great outcomes for customers.
- Provide employees with on-demand training
- HR assistance, including employee wellness
- Augmented training and development programmes
Smart Banking Infra
Banking experiences that drive engagement.
- Integrate FaceMe’s Intelligent Digital Human Platform with banking hardware, including ITMs, for a better customer experience