Dr Jason Catchpole, explains what’s involved in ensuring Digital Humans have the ability to ‘see’; ‘understand’; and ‘react’.
NBR has featured an interview of Vodafone’s Helen van Orton - Customer Operations Director - about why they’re using FaceMe’s Digital Human platform to evolve their customer experience.
Excerpt from NBR:
A new “digital human” customer service system won’t replace Vodafone’s humans but will display Kiwi innovation on a global scale.
Vodafone will be the first global telecommunications company to launch what it calls an Intelligent Digital Human (IDH), powered by New Zealand technology company FaceMe. The IDH, whose identity will be revealed in the coming months, will enable customers to benefit from self-service options and free up time for staff to address more complex customer needs.
Watch the full feature above.
Original video supplied by NBR.
Danny Tomsett, CEO FaceMe. Marie Johnson, Centre for Digital Business.
“Artificial Intelligence will be central to solving humanity's grand challenges. Solutions to pressing problems related to health and wellbeing, education, energy, environment, and other domains can be found by capitalising on the unprecedented quantities of data and recent progress in emerging AI technologies.”
Read more here.
The Times, London, has featured FaceMe’s Digital Human for UBS bank.
UBS clients will be able to call up a video image of Daniel Kalt, which has been programmed to answer questions that the real Mr Kalt has schooled it to deliver.
The clone has been hailed as a development that could redefine the delivery of advice and the future of work itself. It is believed to be the first time that a global bank has offered an avatar of a top executive to clients.
UBS used Face Me, a New Zealand artificial intelligence company, with IBM to build the digital clone. It was created after images of Mr Kalt’s head were recorded for half a day, using more than 120 high-definition professional cameras on a special scanning rig. The digital rendering is of such detail that some clients might think that they are looking at a video of a real person on a conference call, although the experience is designed not to deceive them.
Read the full article here.
NewsHub has featured FaceMe’s Digital Human platform, used most recently for UBS bank.
The age of so-called 'robot investment advice' is here with a Swiss bank using Kiwi technology to roll out a digital financial adviser.
And it's not just any human. The bank's chief economist, Daniel Kalt, has been copied so he can be called to offer his opinion to wealthy clients, wherever they are in the world.
The Swiss bank is offering the avatar - developed by Kiwi company FaceMe - to clients who come in for a consultation.
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The NY Post has featured a FaceMe designed Digital Human for UBS bank.
It’s the perfect employee.
A Swiss investment bank has digitally cloned its chief economist — so he can help multiple clients with urgent questions, all at the same time.
UBS is offering the avatar of Daniel Kalt to 100 clients at its branch in central Zurich, as part of a trial run for a project known as UBS Companion, according to reports.
The digital likeness was created after taking pictures of Kalt’s head in a half-day-long photoshoot using 120 HD cameras on a special scanning rig, the Australian Financial Review reported.
FaceMe, an artificial intelligence company, built the igital vatar for UBS using IBM technology.
Read the full story here.
Fortune magazine has featured a FaceMe designed Digital Human for UBS bank.
UBS Chief Economist Daniel Kalt is in very high demand. So, the Swiss investment bank decided to clone him, digitally at least. Now through a rendering captured by more than 120 high-definition cameras in over a full day of shooting, the company can have Kalt (or at least his likeness) meet with multiple clients at a time via interactive video chat, without ever even stepping foot in the conference room.
New Zealand artificial intelligence expert FaceMe was hired to create the interactive avatar of Kalt that will meet with clients via television screen. UBS told the Financial Review that the project, called UBS Companion, is about “trying to find the best possible combination of human and digital touch.”
The Kalt clone will meet with 100 clients in the Bellevue branch in central Zurich in the near future.
Read the full story here.