Dressed in our Sunday best, FaceMe scooped the Excellence in Innovation Award at the Air New Zealand Cargo Export NZ Awards 2019! Here’s what our CEO, Danny, had to say on the night.
NBR has featured an interview of Vodafone’s Helen van Orton - Customer Operations Director - about why they’re using FaceMe’s Digital Human platform to evolve their customer experience.
Excerpt from NBR:
A new “digital human” customer service system won’t replace Vodafone’s humans but will display Kiwi innovation on a global scale.
Vodafone will be the first global telecommunications company to launch what it calls an Intelligent Digital Human (IDH), powered by New Zealand technology company FaceMe. The IDH, whose identity will be revealed in the coming months, will enable customers to benefit from self-service options and free up time for staff to address more complex customer needs.
Watch the full feature above.
Original video supplied by NBR.
The Times, London, has featured FaceMe’s Digital Human for UBS bank.
UBS clients will be able to call up a video image of Daniel Kalt, which has been programmed to answer questions that the real Mr Kalt has schooled it to deliver.
The clone has been hailed as a development that could redefine the delivery of advice and the future of work itself. It is believed to be the first time that a global bank has offered an avatar of a top executive to clients.
UBS used Face Me, a New Zealand artificial intelligence company, with IBM to build the digital clone. It was created after images of Mr Kalt’s head were recorded for half a day, using more than 120 high-definition professional cameras on a special scanning rig. The digital rendering is of such detail that some clients might think that they are looking at a video of a real person on a conference call, although the experience is designed not to deceive them.
Read the full article here.
NewsHub has featured FaceMe’s Digital Human platform, used most recently for UBS bank.
The age of so-called 'robot investment advice' is here with a Swiss bank using Kiwi technology to roll out a digital financial adviser.
And it's not just any human. The bank's chief economist, Daniel Kalt, has been copied so he can be called to offer his opinion to wealthy clients, wherever they are in the world.
The Swiss bank is offering the avatar - developed by Kiwi company FaceMe - to clients who come in for a consultation.
Click here to play the full feature.
The NY Post has featured a FaceMe designed Digital Human for UBS bank.
It’s the perfect employee.
A Swiss investment bank has digitally cloned its chief economist — so he can help multiple clients with urgent questions, all at the same time.
UBS is offering the avatar of Daniel Kalt to 100 clients at its branch in central Zurich, as part of a trial run for a project known as UBS Companion, according to reports.
The digital likeness was created after taking pictures of Kalt’s head in a half-day-long photoshoot using 120 HD cameras on a special scanning rig, the Australian Financial Review reported.
FaceMe, an artificial intelligence company, built the igital vatar for UBS using IBM technology.
Read the full story here.
Fortune magazine has featured a FaceMe designed Digital Human for UBS bank.
UBS Chief Economist Daniel Kalt is in very high demand. So, the Swiss investment bank decided to clone him, digitally at least. Now through a rendering captured by more than 120 high-definition cameras in over a full day of shooting, the company can have Kalt (or at least his likeness) meet with multiple clients at a time via interactive video chat, without ever even stepping foot in the conference room.
New Zealand artificial intelligence expert FaceMe was hired to create the interactive avatar of Kalt that will meet with clients via television screen. UBS told the Financial Review that the project, called UBS Companion, is about “trying to find the best possible combination of human and digital touch.”
The Kalt clone will meet with 100 clients in the Bellevue branch in central Zurich in the near future.
Read the full story here.
The Australian Financial Review features FaceMe’s work for UBS.
It's a move that could redefine the delivery of advice and the future of work itself: UBS has created a digital clone of its Swiss chief economist, Daniel Kalt.
It could be the first time any global bank has created an avatar of a staff member to put before clients to answer their questions.
UBS has trained 10 advisors in its Bellevue branch in central Zurich, to use the digital semblance of Mr Kalt, who will soon be put it in front of 100 clients in the private bank.
"In the future, we could see UBS advisers in thousands of different rooms, all with Daniel Kalt available as a digital human," said Mark Fitzgerald, the director of government and enterprise at FaceMe, the New Zealand-based AI company that built the avatar for UBS with IBM.
Read the full story here.
FaceMe believes digital humans are the future of customer service – and the judges at LAUNCH Festival Sydney agree, on Wednesday awarding FaceMe ‘Best in category’ and $100 000 in investment as well as an opportunity to participate in the Launch Incubator programme in San Francisco.
LAUNCH Festival has been hosted in Silicon Valley, San Francisco annually for over a decade, attracting 15 000 attendees. This week, the event made its international debut in Sydney, Australia.
FaceMe's Sophie has made Sky News in Australia.
FaceMe, creators of the first human-like interface powered by artificial intelligence (AI) to be used in Australasian banking, was at CEBIT 2018 to showcase digital humans. FaceMe believes digital humans are the future of banking, and we had Sky News’ Chris Griffiths visit our stand to cover the action.
Watch the full segment from 9:30 onwards here.